Serious GMail problem

[Harrison]

I was going to say the same thing. Remove your bank and credit/debit card details from PayPal until you get this sorted. Then contact PayPal to report the strange activity.

This is very strange indeed.

Recently I had an email from PayPal saying someone attempted to log into my account from a location I've never been to. They made me reset my password, and also confirm my identity with an additional form of id. I scanned my passport and used that.

This is also a reason I don't use gmail or any other webmail as a main account to register anything or do anything serious. I only use my own private email addresses and server for these.

[Kin Hell]

<snip>

This is also a reason I don't use gmail or any other webmail as a main account to register anything or do anything serious. I only use my own private email addresses and server for these.

That's the way H.

[Demon Cleaner]

Here's the story, what happened.

I told you that I got 3 mails from PayPal.

1st. That I removed my credit card
2nd. That I opened a U.S. bank account
3rd. That some guy sent me money

Spam started coming. But it came to my old email address, the one I use for PayPal login, and thus also as an alias gor my Gmail account. And all the spam I got, was clearly sent to that email account, and not to my Gmail account.

After I could then eventually login normally to PayPal, I noticed that I have 33 cents on my account, my credit card was indeed removed, and one bank account was added, some Tatra bank from Slovakia. I can of course remove this bank account. But will it now still be safe to use this PayPal account? I'm using my prepaid VISA card for the PayPal account, which cannot go into minus, and I also discharged it completely this once happened. And anyway, the credit card was completely removed from my account.

I contacted PayPal, but instead of answering to my question, I got now 40 options to chose to help to resolve my problem, which is absolutely not helpful at all, because like 50% of the questions match my case.

Spamming seemed to have stopped, had 440 inbox mails on Friday evening, today I had 5 more, which were actually my normal mails. I think I have to call PayPal.

[Demon Cleaner]

Opened a case in PayPal's resolution center yesterday and got a response today, they want to refund me 1852,37€, although no money went off my account at some point?

[Kin Hell]

Opened a case in PayPal's resolution center yesterday and got a response today, they want to refund me 1852,37€, although no money went off my account at some point?

I expect they would have to do that to cancel the instructions of false digital payments made to you. Otherwise, their Audit would suggest more money had passed through their hands which they couldn't actually claim ownership to & you never actually received the funds either. .....You were "Hacked" Sir.....

[Tiago]

I would no use that account any more. cancel it after resolving this mess, and them open a new one. Some months from now maybe start using it agan.

[Demon Cleaner]

At the moment I cannot close the account, as I "received" some money, but my limits were too low. So now I MUST lift my limits, but I will have to provide some details of my ID and such, don't know if that is now the best step to make. I still have 130 days time, and if I don't do that, the account will be restricted, but I guess that means restricted to the normal limit again, seems not to be so clear.

What I did now is remove my old email address, use another one and I changed of course the password, so that I basically still use the same account, but with different personal data.

I don't know how secure that is now, is it enough to change the email address that was "hacked"? Or should I completely forget about this account? Like I mentioned before, I only got spammed via that email, and I use it as an alias to my GMail account, that's why that one also got obviously spammed. No money whatsoever was removed or is missing.