After moving back to my own house at the end of last month, BT finally reconnected my internet (Infinity connection)! I've had good service and no issues until now so not too bad, but had to wait nearly 2 weeks for it to be connected this time.
Some stupid person had booked an engineer to connect the internet 2 days before the phoneline was connected, so a bit obvious that it wouldn't work, and the Indian call centre I had to ring couldn't understand the reason and just said I would be contacted later in the week... however I instead received an email 2 days later saying they had put in a new order for BT Infinity and it would be connected today (almost 2 weeks later). Oh well, at least it is now.
And not bad bandwidth and ping time either!