Issues with slow connections

[Stephen Coates]

These problems only occur when I hit the monthly cap. It is fine at all other times. Therefore, I'm quite sure it is not a problem with my modem. I'll reset it though just be sure. I'm satisfied that there is no noise on the line.

I have thought about fibre, but its a bit too expensive at the moment, and my ADSL speeds are normally pretty good. I had my line upgraded to ADSL2+, so can achieve pretty good speeds with that. My current modem can only support upto 8Mbps, but I have had it faster with a proper ADSL2+ modem.

Currently, we pay about £6.50/month with PlusNet. Data transfer is unlimited during the night, so I do most of it then. I probably manage about 20GB per month for free during the night, and just over 10GB per month of daytime usage. I agree that the 150kbps restriction is slow by todays standards, but I'd be happy with it for a few days if it meant a good price saving. However, I do still expect it to be reliable .

[Kin Hell]

So un-cap yourself & have an un-limited service.

I pay £10 a month for 38Mb Fibre with Sky Unlimited. - .....but you have to subscribe your line rental with them & not BT.

I'd only be guessing you're with TalkTalk for that kind of wallet damage & TalkTalk is a really really crap service, period.

[Stephen Coates]

Don't worry, I'm not with TalkTalk. I'm with Plusnet (aka Force 9).

We are planning to change the telephone service to Plusnet's own. That and an uncapped connection will still be cheaper than what we pay now.