I'm surprised to here that.

But stores like Jessops are probably becoming less relevant. For example, if you want film/developing services/chemicals etc your best bet is probably to go to a specialist supplier (Ag Photographic being a good example), or maybe a local independent shop who would probably have more ability to order things in. Film developing etc is just not really a high street business any more.

Are Jessops normally any good with prices? I can't see them being better than mail order/online sites.

I tend to here mainly negative things about Jessops on the internet these days. Quite possibly due to the fact that they are a large chain, and apparently you just don't get the same kind of service that you would get in a local independent shop.