I know times are hard for businesses but I've just received an email from British Gas asking us to send them our meter readings so that they don't send us an estimated bill. The penny pinching bastards are obviously trying to get customers to do the meter reading so that they don't have to pay someone to do it. I wouldn't mind but they already overcharge us on direct debits so that our account is ridiculously in credit. Next thing you know they'll be wanting to stick some form of capture system on our butts to catch the gas and charge us for the privilege!!!