Thanks for having a read through all that rant guys - I do appreciate you responding. I needed to let off some steam!

Quote Originally Posted by burns flipper View Post
Odd, I have a Premier PayPal account, verified, and I never had to do any of that. Where do I find what category I'm in?
My PayPal account is from 2002 and I never had these issues either or had to fill in a business form to get verified. The details are under your profile/account settings under a link on the left hand side titled - "Business/Personal Information".

Quote Originally Posted by Stephen Coates View Post
Sorry I can't really be of any help, but it is now about five years since I got my paypal account.

I think ebay has changed quite a bit over the last couple of years, probably for security reasons due to increasing numbers of users.

When I first read your post I thought you could write to them, but that probably wouldn't do much good unless you know a specific person there to write to.

Could you cancel the account and register a new one?
It won't let me cancel the account until the matter is resolved. I can't register the same name or account details again. I have to get this one account sorted out. The best bet is to keep on trying to ring them, as I'm guessing like most large businesses emails get you nowhere - just generic responses.

The reason I'm so mad is I'm off work this week and went home to get all this stuff listed for them. Now I can't unless I use my account which I wanted to keep separate.

I'll battle on and let you know the outcome. Just be warned - if you open up a new PayPAL premier account, be careful what you select in the business category section! They are getting very strict to avoid money laundering and/or tax evasion, but normal users are suffering from the automated system.