Canon EOS problems

[Stephen Coates]

Why does nothing ever work properly for me?

Back in October, I bought a new camera, an EOS 3000v, and the other day, I took a photo in my bedroom, put it on the desk, came back about 20 minutes later and the display had gone off.

Basically, it won't switch on or do anything, as if it is recieving no power. Has anyone experienced any problems like this with EOS cameras before? I have checked the batteries but they appear to be fine.

I don't want to take it apart as it should still be in warranty. I could get some new batteries to test, but at about 2.5V each (should be 3V), this shouldn't be the problem, as the meter in the camera was showing them as full.

Anyone got any suggestions, or would I be best off sending it back to Canon?

Cheers
Steve

[Harrison]

Does the camera have a reset button on it? Usually you would use this when replacing the battery.

Or does the camera have a separate CR2032 or similar battery for settings memory? If so this may be flat.

I would remove the main battery, and any other backup batteries from the camera over night and then try the camera again in the morning. This will give the camera's circuits time to clear and reset.

[Stephen Coates]

I'm not aware of any batteries other than the two main CR2 batteries. I will leave them out overnight though and see what happens.

[AlexJ]

If it's under warranty then I'd get in touch with Canon and see what they suggest.

[Stephen Coates]

I tried leaving the batteries out and that didn't make any difference.

I will see about contacting Canon.

[Harrison]

Did you purchase it from a physical store, or online? Most camera shops are happy to have a quick look at a camera and give you helpful advice. The best being small independent stores as it is in their best interest to give good customer service as it could lead to a sale.